He had worked for his local authority Parks and Landscapes department for over 26 years but had to leave his job in order to care for his wife who had suffered a number of severe health problems.
The drastic and sudden cut in their income meant they were unable to manage financially.
After Perennial had awarded a grant to pay for their bankruptcy costs the senior caseworker recommended that Andrew receive Perennial’s regular Quarterly Benefit which allowed the couple to regain control of their finances and relieved some of the ongoing financial pressures they faced due to the drop in their income.
The caseworker continued to visit Andrew and his wife on a regular basis assisting them with Disability Living Allowance reviews for his wife and with a new application for Pension Credit once Andrew turned 60.
Unfortunately in 2012 Andrew became ill with both physical and mental health problems and became virtually housebound.
The caseworker visited several times to help with correspondence and also claimed Personal Independence Payment for “Andrew”. He was awarded the enhanced rates for both the Daily Living Component and the Mobility Component.
Due to the length of time it took for a decision to be made on this claim “Andrew” received back pay of £3,590 with which he purchased a mobility scooter.
After months of being unable to go outside his home this gave him a great boost and allowed him to commence short journeys on his mobility scooter and help build his confidence.
The caseworker also applied for Carer’s Allowance for Andrew’s wife and for an increase in their Pension Credit. As a result their income has significantly increased.
Andrew and his wife now have peace of mind knowing they are able to pay for essential costs, for example heating bills and transport to and from hospital.
* – Names changed to protect the identity of our clients
Note: the image is a stock photo, posed by a model