York Gate Events Terms and Conditions

Day tickets (general admission) do not apply; specific event tickets must be purchased.
York Gate Garden reserves the right to alter event details without notice including artists, acts or timings.
Event tickets are valid only for the specified event date and time.
Members must present a valid membership card when attending member-specific events or purchasing member-specific tickets.
Due to being an outdoor venue, events will not be cancelled due to poor weather unless it poses safety risks (e.g., high winds, flooding, or lightning).
Refunds will only be issued if York Gate cancels an event and cannot reschedule it.
In the event of customer non-attendance, money cannot be refunded.
If an event is cancelled due to extreme weather conditions once the event has started, ticket refunds will not be offered. York Gate Garden will endeavour to offer tickets to an alternative event, where ticket availability allows.
No refunds will be given due to travel disruption or if a customer is unable to attend due to adverse weather conditions.
Levels of accessibility varies within the garden.
Please note that dogs (other than assistance dogs) are not permitted to attend any of our events.
Smoking is not permitted at any of our events.