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Perennial has a rich heritage of improving people’s lives. We help anyone who makes or looks after gardens, parks, sports grounds, woodlands and other green spaces. If someone work’s with plants, trees or grass, or work in the places where they grow, Perennial is their charity. Our friendly and experienced team helps individuals and families through life-changing events with free and confidential personal support, for as long as they need it.
We understand the personal challenges and financial pressures that might be faced by people who work in horticulture, arboriculture or forestry. We offer a lifeline, with practical and personal support designed around each person. We can visit at home or be just at the end of the telephone.
We help around 1,500 people and their families every year. Many people we help have been through a life-changing event, such as serious injury, long-term illness, losing a family member, redundancy or other problems at home. Others simply can’t afford to live on their regular wage and feel they have no choice but to borrow money to make ends meet. We can help, whatever the problem.
We are committed to a future in which all people in horticulture are aware of us, understand what help they can receive from us, and are confident to get in touch should they need our help.
How you can help make a difference
Our purpose is to ‘Build better futures for people in horticulture and their families’. We believe that no one should be denied help simply because they are not aware of Perennial, so our vision is that everyone in horticulture will be aware of Perennial, understand what help they can receive from us, and will be confident to get in touch if they need us.
York Gate Garden
York Gate has had a makeover! We are looking for exceptional team members who will be as excited and enthusiastic as we are about making York Gate a huge success. This makeover means that from April 2020, York Gate will be accessible throughout the year and will now include a new, updated café facility and a nursery where we will sell our own propagated plants, as well as giving everyone access to our amazing Art and Crafts garden.
Visitor Experience and Volunteer Co-ordinator
Visitors and volunteers are both a vital part of what we do. As Visitor Experience and Volunteer Co-ordinator, you will be first point of contact and front of house face for our York Gate visitors.
You will be responsible for delivering an efficient, effective and flexible facilities service to enable the successful operation of York Gate, which involves the café, admissions area, shop and heritage exhibition. You will look after our volunteers throughout their whole journey with York Gate and Perennial, including recruitment, training and effective rota co-ordination. You will support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You will make sure that all visitors to York Gate have an enjoyable and memorable visit every time they come to see us.
As Catering Manager, you will provide an excellent, tasty and appealing experience for our visitors. You will ensure that the kitchen remains stocked and safe at all times. You will plan your own menus with your finger on the pulse of what the public want. You will take great pride in the quality and presentation of your food, getting the best value for money from suppliers and making sure that your ingredients and allergy information are always up to date. You will be one step ahead of quality control at all times, making sure that you adhere to and exceed the requirements put in place by the Food Standards Agency. You will be comfortable running a busy and friendly kitchen, inspiring and motivating your café team.
Assistant Catering Manager
As Assistant Catering Manager, you will provide an excellent, tasty and safe experience for our visitors. You will ensure that café volunteers are in the right place at the right time, making the best use of their experience and talents. This, in turn, will provide an excellent service to our visitors and give them an experience that is second to none. You will be knowledgeable not only about the catering rules and regulations but will know how to make the most of busy periods in the café, how to increase table turnover (and how to utilise table space) and how to make each visit memorable. You will be interested in providing great food and beverages and be passionate about getting it right first time.
As a Café Assistant, you will provide excellent service at all times and a memorable visit for our customers. You will work closely with the Assistant Catering Manager and the Volunteers to provide a seamless service in our café area, giving our visitors an experience that is second to none. You will also work in the kitchen, preparing food and cleaning up – adhering to the rules set down by the Food Safety Standards. You will be knowledgeable not only about the catering rules and regulations but will know how to make the most of busy periods in the café and how to increase table turnover, utilising table space well. You will be interested in providing great food and beverages, have excellent face to face customer service skills and be passionate about the service you provide. Your approachable, friendly attitude and your professional, even under pressure, will set you apart from your peers.
Volunteers: York Gate
It’s an incredibly exciting time at York Gate near Leeds. During this winter we are creating a new café, shop, admissions and heritage centre. We need to increase our team of volunteers to help across all areas of the gardens, this is an exciting opportunity for you to get involved at the start of a new adventure!
To find out more and discuss your availability please contact:
Sally Latchford, Volunteer Coordinator
Tel: 0113 267 8240 | Email: firstname.lastname@example.org