Who to contact in a mental health crisis

What can having a mental health crisis look like?

If you are having a mental health crisis, which could include having thoughts of suicide, harming yourself or having thoughts about self-harm, it’s important to tell someone.  

These thoughts and feelings can be complex, frightening and confusing, but you do not have to struggle alone. If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, contact one of the organisations below to get support right away. Or see further NHS advice on dealing with a mental health crisis or emergency.

In a life-threatening emergency call 999 and ask for an ambulance.

Free 24 hour listening support

These services offer confidential advice from trained volunteers. You can talk about anything that’s troubling you, no matter how difficult:

When life is tough, Samaritans are here to listen at any time of the day or night. You can talk to them about anything that’s troubling you, no matter how difficult. Call free on 116 123 (24 hour helpline 7 days a week) or visit the Samaritans website.

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance. Text ‘SHOUT’ to 85258.

Urgent, non-emergency medical advice

If you need help urgently but are not at risk of death or serious illness, use the NHS 111 non-emergency advice online. Only call 111 if you cannot get help online. 

For further information visit NHS Every Mind Matters for urgent support.