Contact Us


If you need help and support:

Please read our update notice about current response times due to high demand.

The best way to contact us is to complete our Services Contact Form.

If you’d prefer to talk to a member of our team, please call our helpline team on 0800 093 8543
Open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays. 


If you are interested in finding out more about our charity:

Please complete the form below.

You can choose what you’d like to hear about, such as the ways in which we help and how you can get involved. We’d love to hear from you. 


Note: Click here for our Complaints Procedure (opens in new window)


Tell us what you’re interested in.

    Please state your preferred method of contact and anything you would like us to be aware of (eg don’t leave a voicemail) in the comments box
  • We’d love to keep in touch with you about the work that we’re doing and fundraising activities such as garden visits, events, appeals, memberships and our online shop. This is mainly through our monthly email newsletter and twice-yearly magazine. Please select your contact preferences using the checkboxes above.

    We'll never sell or swap your details with anybody else and you are free to change your preferences at any time; just email or call 01372 373962. For more information please see our privacy policy at


0800 093 8510



115 - 117 Kingston Road
KT22 7SU