Contact us
If you need help and support:
The best way to contact us is to complete our Services Contact Form.
If you’d prefer to talk to a member of our team, please call our helpline team on 0800 093 8543. Open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays.
Please read our update notice about current response times due to high demand.
If you have a query relating to another part of the charity:
Please complete the General Enquiries form below; we’d love to hear from you.
You can also contact us by phone, email or post using the contact details at the bottom of the page.