Energy support and advice
Electricity. Gas. Oil. Solar. Whichever energy you use to fuel your home, it's getting more expensive. Managing your energy bills is vital to try and keep your outgoings as low as they can be.
Many people across the UK are concerned about future energy prices and any future cost increases, you’re not alone. Below you’ll find lots of key information that may be of help.
There’s also nudge, our free money management tool that gives you impartial, expert advice whenever you need it on how to budget and make your money go as far as it can.
Contact your supplier
If you’re worried about your bill, contact your supplier as soon as you can. The Ofgem rules say that suppliers have to work with you to agree on a payment plan you can afford. You can ask for:
- A review of your payments and debt repayments
- Payment breaks of reductions
- More time to pay
- Access to hardship fund
Check schemes and grants
You can find out more about the help available to you by clicking on the links below:
Want to be better with money?
Check out nudge - our free money management tool offering personalised, at-your-fingertips information and guidance, 24/7
Get startedGet in touch
If you’re worrying about your energy bills, we’re here to help you find a solution. Simply fill in our Services Contact Form or call our Helpline on 0800 093 8543 and one of the team will be in touch.
All advice is free and fully confidential. Perennial’s Debt Advice Service is authorised and regulated by the Financial Conduct Authority.
The helpline is open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays.
