Get in touch

We're here when you need us.

So we can give you the best, personalised advice and support we need to know a little more about you and your situation. As part of this, we might need to understand what support you’re already getting, your finances, and how you’re connected to the horticultural community.

We often find the best way to do this is to talk on the phone, so we’ll call you on the number you give us first. Just tell us the best time to call.

You’ll need to live in the UK or be a UK resident for us to help you.

If the help is for you, complete our Services Contact Form below.

If the help is for someone else, please complete our Referral Form.

If you’d prefer to talk to a member of our team, please call our Helpline on 0800 093 8543*

_{*The Helpline is open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays.}

PLEASE NOTE:

The Helpline is closed on 4 and 5 Dec 25 and will re-open on Monday 8 Dec. We will reply to your enquiry then whether you use our online form or leave a message on our helpline number.

If you need help and support for your mental or physical wellbeing during this time, you can download our Health and Wellbeing App which will give you access to a 24/7 support service where you can discuss your situation, Alternatively you can call them directly on 0808 196 2016, please let them know you are calling from Perennial.

If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment. You can find out more about who to contact in a mental health crisis here.

Please note:
It’s taking us longer than usual to get back to people at the moment because demand is so high. There’s more information here: About our current response times.
You can read our Privacy Notice to understand what we do with personal information.