Get in touch

Christmas Closure: Our helpline services will close at 4.30pm on Friday 20 December 2024 and reopen at 9am on Friday 3 January 2025. Find out how to access 24/7 Health and Wellbeing support or who to contact in a mental health crisis during this time.

How to contact us 

So we can give you the best, personalised advice and support we need to know a little more about you and your situation. As part of this, we might need to understand what support you’re already getting, your finances, and how you’re connected to the horticultural community.

We often find the best way to do this is to talk on the phone, so we’ll call you on the number you give us first. Just tell us the best time to call.

You’ll need to live in the UK or be a UK resident for us to help you.

If the help is for you, complete our Services Contact Form below.

If the help is for someone else, please complete our Referral Form.

If you’d prefer to talk to a member of our team, please call our Helpline on 0800 093 8543
Open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays.

Please note: 

It’s taking us longer than usual to get back to people at the moment because demand is so high. There’s more information here: About our current response times.

You can read our Privacy Notice to understand what we do with personal information.